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Answering now

Every call answered. Every appointment booked.

The AI receptionist for clinics and law firms. It answers on the first ring, day or night, in English and Spanish, and books callers straight into your calendar. First ring, day or night, in English and Spanish.

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  • Keeps your number
  • Live in an afternoon
  • No contract

Incoming call 00:00

Smile Studio Dental · 9:47 PM

Answered on ring 1

Tomorrow · Tue

    Summary texted to the front desk

    New patient and client intake

    Appointment booking and changes

    After-hours and overflow calls

    Spanish-speaking callers

    Urgent call handoff

    Product

    A front desk that never puts anyone on hold

    Your team gets fewer interruptions. Callers get a real answer and a real appointment, not a voicemail box.

    Picks up on the first ring, 24/7

    Lunch hour, Saturdays, 2 AM toothaches. Nobody hears a busy signal or a full voicemail again.

    Miami time

    Last night

    1. 6:52 PMNew patientBooked
    2. 8:15 PMRescheduleMoved
    3. 9:47 PMChipped toothBooked
    4. 1:08 AMSevere painOn-call
    5. 6:30 AMInsurance questionTexted

    English and Spanish, mid-sentence

    It answers in the language the caller speaks, and switches when they do.

    Books into your real calendar

    It sees open slots, follows your rules for visit types and never double-books.

    Texts your team a summary

    Every call ends with a short note: who called, why, what was booked and anything to watch for.

    Knows when to hand off

    You set the rules. Emergencies, existing cases or upset callers go straight to a person.

    • Call recordingsOff
    • Encrypted storageOn
    • Keep transcripts30 days

    Private by default

    Recordings stay off unless you turn them on. Transcripts are deleted on your schedule.

    How it works

    Live in an afternoon, not a quarter

    1. 1

      Keep your number

      Forward your line to OnDesk all the time, after hours, or only when nobody picks up within four rings.

    2. 2

      Teach it your practice

      Hours, services, visit lengths, intake questions and who to call when it matters. It reads your website to start.

    3. 3

      Listen, then go live

      Make test calls, hear exactly what callers will hear, change anything you like. Then switch it on.

    A clinic front-desk coordinator smiles at a patient across the desk, laptop open, desk phone quiet beside her.
    The phone stays quiet, so your team can look after the person in front of them.

    For dental and medical clinics

    • New patient intake with insurance details
    • Booking, moving and cancelling visits
    • Same-day emergency slots, offered first
    • Reminders and “running late” calls

    For law firms

    • Intake questions for each practice area
    • Consultation booking for the right attorney
    • Names for your conflict check, before the consult
    • Existing clients routed to their paralegal

    Missed calls

    What do missed calls cost you?

    Most new clients who reach voicemail call the next name on the list. Put in your own numbers.

    15
    30%
    $400

    New business missed each month

    $7,794

    $93,528 a year · about 19 new patients or clients a month

    The Practice plan is $349 a month.

    Pricing

    Priced like software, not like staff

    Solo

    One provider or attorney

    $149/ month

    • 300 answered calls a month
    • English and Spanish
    • Books into one calendar
    • Text and email summaries
    Book a demo

    Most practices

    Practice

    A busy front desk

    $349/ month

    • 1,000 answered calls a month
    • Up to 6 calendars
    • Custom handoff rules
    • Practice software sync
    • Call recordings, if you want them
    Book a demo

    Group

    Two to five locations

    $799/ month

    • 3,000 answered calls a month
    • Separate rules per location
    • Shared reporting
    • A named setup specialist
    Book a demo

    Concept pricing. Calls over your plan are $0.40 each (concept copy). Cancel any month.

    Book a demo

    Hear it answer your own calls

    In 15 minutes we set OnDesk up with your hours and services, then you call it from your phone and try to trip it up.

    FAQ

    Questions practices ask first

    Does it sound like a robot?

    No. It speaks naturally, lets callers interrupt, and says so honestly if someone asks whether they are talking to an AI.

    What if a caller wants a real person?

    It transfers them to the number you choose. If nobody answers, it takes a message and texts it to your team right away.

    Can I keep my phone number?

    Yes. You forward your existing line. Nothing changes for your patients or clients, and you can turn forwarding off at any time.

    Which calendars does it work with?

    Google Calendar and Microsoft 365 out of the box, plus the common dental, medical and legal practice software on the Practice plan.

    What about medical and legal privacy?

    Calls are encrypted, recordings are off unless you switch them on, and you choose how long transcripts are kept. We sign the agreements your practice needs (concept copy).

    What happens if I go over my calls?

    Nothing stops working. Extra calls are $0.40 each (concept copy), and we tell you before you get near your limit.

    Your next new client is calling tonight.

    Book a demo